Testimonial

FAQ

1. What is the youngest age a child is eligible to enrol in your centres?

Our centres accept the following age groups:

  • Infant Care Centres: 2 months to 18 months old
  • Child Care Centres: 18 months to 6 years old
  • Kindergarten: 2.5 to 6 years old

2. This would be my child's first time to school. Should I accompany my child to the centre?

It is advisable that you accompany your child for only a few days and not more than a week. Once your child begins to interact with other children, leave and allow him to settle down on his own. Your continued presence may make the adjustment more difficult as your child would take a longer time to overcome his separation anxiety.

Parents of children from the age of 18 months to 4 years old may accompany your child for the first 3 days of school. If necessary, parents can make arrangement with the Centre to accompany your child for a maximum period of 1 week.

3. What should I do if my child refuses to attend the centre, or has fears and nightmares about going there?

Be calm and direct with your child. Emphasise all the fun he will have. Reassure your child that he will soon settle down in the new environment and make new friends. Meet up with your child’s teacher to discuss ways to help your child overcome his fears. By meeting with the teacher and speaking positively about the school and teacher, your child will gain confidence and feel that the teacher is someone he can trust. Allow your child a period of 2 weeks to 1 month to adjust to the new routine.

It is advisable to send your child for half day for the first 3 days  and subsequently the usual full day.

For Nursery 2 children attending the 4-hour programme at Kidz Meadow Kindergarten, your child will attend school for 2 hours only for the first 3 days to help him/her adjust to long school hours.

4. Are Kidz Meadow Early Childhood & Development Centres registered under any government bodies?

Yes, Kidz Meadow Kindergarten and Kidz Meadow Child Care Centres are under the oversight of Early Childhood Development Agency (ECDA).

ECDA serves as the regulatory and developmental authority for the early childhood sector in Singapore, overseeing key aspects of children’s development below the age of 7, across both kindergartens and childcare centres.

ECDA is an autonomous agency jointly overseen by the Ministry of Education (MOE) and the Ministry of Social and Family Development (MSF), and is hosted under the Ministry of Social and Family Development.

5. What is Baby Bonus and can it be used at your centres?

You may use the Baby Bonus cash gift and the funds in the Child Development Account (CDA) where the government matches dollar-for-dollar contributions to defray kindergarten and child care expenses.

CDA payments can be made for the monthly school fees at all our centres. It can also be used for other miscellaneous fees such as deposit, mattress and uniform.

For kindergarten, CDA can be used for payment of school transport fees.

However, CDA cannot be used for payment of enrichment programmes at all Kidz Meadow Centres.

For more details on CDA account, please visit http://www.babybonus.msf.gov.sg/parent/index.html.

6. What happens if there is insufficient money in the CDA for fee payment?

It is the responsibility of parents to ensure that there is sufficient money in the CDA. Insufficient funds in the CDA upon deduction are subject to bank charges to the CDA holder. If there is not enough money in the CDA, parents will need to use other modes of payment such as cheque, cash or NETS.

7. Does your centre accept children with special needs?

Special applications such as this will be reviewed and decided on a case-to-case basis. Certain disabilities require special attention and facilities for the child. Depending on the special needs of the child, we will assess if our centre is suitable and appropriate for the best interest of the child.

8. What is Government Child Care Subsidy and is it available at your centres?

All parents with Singapore Citizen children enrolled in child care centre licensed by ECDA will be eligible for a basic subsidy.  The subsidy helps to keep child care fees affordable to parents. It is extended to both working and non-working mothers. The amount of subsidy is $300 for working mothers and $150 for non-working mothers.

Government infant care subsidy is also available for infants attending licensed infant care centres. The amount of subsidy for working mothers are $600 for full day infant care and $300 for half day infant care.

Eligibility criteria:

a)  At least one parent is a Singapore Citizen

b) The child is:

  • a Singapore citizen
  • below the age of 7 years and not attending primary school

9. How do parents apply for Basic Subsidy?

All parents with a Singapore Citizen child enrolled in an ECDA-licensed child care centre will receive Basic Subsidy. Parents will need to submit relevant documentary proof.  The amount will depend on the main applicant’s working status and the programme type that the child is enrolled in. The application will automatically be done at the centre once your child’s enrolment is confirmed.

10. Is there any additional subsidy that I am eligible for?

All parents with Singapore Citizen children enrolled in child care centres licensed by ECDA will continue to be eligible for a Basic Subsidy. In addition, families with monthly household incomes of $7,500 and below are eligible for an Additional Subsidy, with lower income families receiving more.

Larger families with many dependents can also choose to have their Additional Subsidy computed on a per capita income basis. To apply for the Additional Subsidy, you should be a mother working 56 hours or more per month, have a Singapore citizen child enrolled in a licensed child/infant care centre in Singapore and your monthly household income should not exceed $7,500.

For more information please refer to http://app.msf.gov.sg/Assistance/Child-Care-Infant-Care-Subsidy

11. Do I need to inform the centre if there is a change in my working status?

You will have to inform the centre of changes in your working status promptly. This is to ensure that the subsidy support is in accordance to your working status and household income.

Please submit a declaration of working status to the centre for verification. For self-employed applicants, you are required to submit a statutory declaration to indicate your:

  •  working status and nature of job and
  •  total working hours per month and
  •  gross monthly income per month

Please note that non-disclosure of a change in working status is an offence and legal action may be taken against you for giving false information to the Ministry.

Applicants who wish to make a Statutory Declaration to proceed to the Commissioner for Oaths Office at the Supreme Court or approach other Commissioners for Oaths in Singapore (http://www.conp.sg/co-np-directory-listing).

Commisioner for Oaths

Level 3M
Supreme Court Building
1 Supreme Court Lane
Singapore 178879

Operating hours:-
Mondays to Thursdays: 8.30 a.m. to 5.30 p.m.
Fridays: 8.30 a.m. to 5.00 p.m.
Contact Number: 6336 0644
No prior appointment is necessary.

There will be a charge of $25 for the commissioning fee.

12. What are the documents required upon registration?

You are required to produce a photocopy of your child’s Birth Certificate and a copy of both parents’ identification cards (NRIC) upon registration. For parents registering your child at the childcare centres and applying for the childcare MSF subsidy, you will also need to produce the following documents:

a) Legal documents (eg. child custody – for divorced parents)

b) Medical records (eg. health booklets, medical reports)

c) Copy of the mother’s pay slip if parent is a working mother

d) Entry Permit / Re-entry Permit / Passport (if applicable)

Please note that we may require your original documents for verification.

13. What would my child be having during his snack or meal time at the centre?

Our menu changes daily, in line with guidelines provided by Health Promotion Board (HPB).

  • For snacks, your child will be served cereals, oats, wholemeal buns and bread, biscuits, cakes, porridge and macaroni throughout the week.
  • For lunch, your child will be served steamed rice, macaroni, bee hoon and porridge. Fruits will be served at lunch daily.

We ensure that the meals served to the children are high in nutritional value and Halal.

14. What is the initial payment for registration at Kidz Meadow Kindergarten?

The initial payment varies according to level between $710 and $850. This payment includes registration fee, supplementary fee and 2 months’ fees (for the first month and a one-month deposit for December).

15. What is the initial payment for registration at Kidz Meadow Child Care Centres?

The initial payment varies according to level and if your child is in the half day or full day programme. The initial payment will include registration fee, mattress fee (for full day programme), uniform, first month fee (after subsidy from ECDA) and one-month deposit (before subsidy).

Please contact the centres directly for more details on the fees.

16. Do you provide transport?

Transport is only available for Kidz Meadow Kindergarten. Currently, the transport provider covers the following areas: Pasir Ris, Tampines, Punggol, Sengkang, Hougang, Simei, Loyang and Bedok. Parents are to liaise directly with the transport provider for all transport arrangement.

The transport provider reserves the right to terminate the transport if the minimum number is not met during anytime of the year, giving parents one month notice.